Why museums must adopt a culture of accessibility

Beyond compliance with legal requirements: Museums must consider accessibility and inclusion as a permanent obligation. Access to social heritage and culture can be considered a fundamental right of all people, regardless of their identity or possibilities.

Museum professionals have a duty to facilitate access and make appropriate adjustments. Access is not limited to the needs of people with physical disabilities. Some groups have needs that may not be seen. All forms of disability, including reduced mobility, visual or hearing impairments, learning difficulties, limited strength or mobility, and language and communication difficulties must be taken into account.

Respecting equal access and inclusion in museums goes beyond compliance: it is about doing the „right thing“ now.

It is about ensuring that equal access is embedded in the culture and structures of the organisation and should not be seen as an „extra service“.

The responsibility thus assumed is also forward-looking and cost-effective for the museum. By understanding the needs of visitors and ensuring that these are taken into account in the preparation of the visit and from the start of new projects, no corrections, adaptations or parallel worlds are necessary.

#goinclusive can help museums to make their collections, buildings, programmes and services accessible to the entire public and has done so in many cases over the years. #goinclusive has supported numerous projects with creative and innovative approaches to improve access and promote inclusive practice in museums. Over the years, we have consistently pursued innovative ways to break down barriers and expand the participation of different audiences and visitors.

Simple, cost-effective things you can do include: Forward planning. User involvement and participation to find solutions. Working with organizations that support people with disabilities. Training and raising staff awareness of equality and diversity, including disability awareness training. We would be happy to advise and support you in these steps towards the realisation of your projects.